Coronavirus in Italy: the phone numbers and websites you need to know

Police officers from Bergamo, Italy, provide advice through a telephone line to assist local residents.

If you are not feeling well or have questions about the situation of the coronavirus in Italy, help is at hand from the security of your home. Here is a guide to the resources available.

If you need medical attention

If you suspect you have symptoms of coronavirus - cough, fever, fatigue and other cold or flu-like symptoms - stay indoors and seek assistance from home.

In case of a medical emergency, call 112 or 118. The Italian authorities ask that people call emergency numbers only if it is absolutely necessary.

You can also ask for advice from the coronavirus hotline in Italy for 1500. It is open 24 hours a day, 24 days a week and information is available in Italian, English and Chinese.

Each Italian region also has its own assistance line:

Basilicata: 800 99 66 88
Calabria: 800 76 76 76
Campania: 800 90 96 99
Emilia-Romagna: 800 033 033
Friuli Venezia Giulia: 800 500 300
Lazio: 800 11 88 00
Liguria: 800 938 883 (open from 9:00 to 16:00 from Monday to Friday and from 9:00 to 12:00 on Saturday)
Lombardy: 800 89 45 45
Brands: 800 93 66 77
Piedmont: 800 19 20 20 (open 24 hours a day) or 800 333 444 (open from 8:00 to 20:00 from Monday to Friday)
Province of Trento: 800 867 388
Province of Bolzano: 800 751 751
Apulia: 800 713 931
Sardinia: 800 311 377
Sicily: 800 45 87 87
Tuscany: 800 55 60 60
Umbria: 800 63 63 63
Aosta Valley: 800122121
Veneto: 800 462 340

Some regions and cities have additional guidelines for coronavirus: see the local municipality's website for more information.

You can find advice on how to avoid spreading the infection to others on the websites of the Ministry of Health, the World Health Organization and the European Center for Diseases.

If you want general information

The Italian Ministry of Health now has a general FAQ page.

For migrants and refugees in Italy, the United Nations Refugee Agency provided general information on the situation in Italy in 15 languages.

The Department of Civil Protection publishes new figures relating to the number of new confirmed cases, deaths, recoveries and ICU patients in Italy every evening around 18:00. .

The Ministry of Health also provides these figures as a list on its website.

Coverage of the coronavirus outbreak in Italy is all local.

If your children, or children you work with, want to talk about the coronavirus, Save the Children has information on its website in several languages.

If you want to help others

Here is a link to register your interest in various volunteer roles in Lombardy, the region around Milan, which is by far the area most affected by the coronavirus crisis in Europe.

Numerous online fundraisers have been set up for hospitals across Italy.

The Italian Red Cross is offering food and medicine to anyone in the country who needs it and you can donate to support their efforts.

Church-run Caritas is also helping people across Italy who are struggling during the coronavirus epidemic. You can donate to support them.